They have trusted our knowledge and experience…
Our clients include numerous logistic operators and companies conducting trading and distribution business throughout the country. We also serve most of the international courier companies representing the Polish CEP sector, providing them with dedicated solutions to support their operational processes.
An implementation a mobile system with high and proven operational efficiency aimed at increasing the quality of customer service (punctuality, quality, process control). The result of the implementation was, among others, improved customer service standard (the ability to control the delivery process through mandatory contact with the consignee) and improved efficiency of courier teams as well.
Implementation of a mobile application supporting the delivery management process. The main functionality included accepting parcels for delivery by scanning and transferring the route with the list of orders to the drivers' mobile device. Other functions allowed, among other things, to update shipment statuses and notifications about new orders or possible changes.
The new approach was also intended to support the new line haul numbering introduced for other newly deployed systems. The implementation guaranteed, among other things increased the range of operations, more efficient package sorting process and better ergonomics through the use of wearable terminals as well.