Carriers

Digital collaboration with carriers

The Carrier Portal streamlines day-to-day collaboration with transport companies within a single, secure environment.

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A single collaboration channel for the entire network of carriers

round-the-clock access to the portal
a separate account for each carrier
the scope of data tailored to the collaboration in question
secure access to information and documents

Booking orders and fleet schedule

Viewing available orders in accordance with the contract, accepting them with the allocation of a vehicle and driver, or rejecting them with a reason. The fleet calendar, synchronised with central &UP® data, allows the carrier to plan operations without the risk of resource conflicts.

The carrier can view the full details of each journey: reference number, type of consignment (LTL/FTL), range, distance, volume and cut-off time for notification.

Self-service carrier profile management

Real-time, self-managed updating of carrier data, without involving the client’s logistics team:

Registration of new organisational units and vehicles
Adding and updating driver details
Submission of transport licences, certificates and insurance policies
Updating the contact details of operational staff

Generating transport documents

Automatic generation of a complete set of documents based on an approved order. All files are available for download in PDF format directly from the portal:

Domestic and international consignment notes
Loading and unloading notes
Customs documents for shipments outside the EU
Operational instructions tailored to the specific nature of the order

Delivery bookings from the portal

Submitting notifications directly via the portal, with automatic reminders of upcoming deadlines.

Cargo details, arrival times and vehicle registration numbers are sent to the client’s warehouse system, where they are automatically verified for accuracy.

Order fulfillment monitoring

Real-time tracking of the status of each order from the start to the end of the journey. Integration with the vehicle’s GPS and the driver’s mobile app ensures full visibility in both directions:

Status updates at every stage of implementation
Reporting of road incidents, breakdowns and delays
Documentation of incidents in the form of photographs and descriptions
Real-time location data

Claims and issue management

Submitting complaints and reporting issues directly in the context of a specific order. Automatic escalation of the matter to the client’s logistics team, with status tracking until the matter is resolved.

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Not sure which area to start with?

During a free consultation, we’ll show you how &UP® can help streamline specific areas of your operations.

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Reducing manual labour

Fewer phone calls, emails and paper documents in day-to-day collaboration with subcontractors.

Legal certainty

Automatic blocking of order allocations to carriers who do not meet the client’s documentation requirements.

Transparent relationships with subcontractors

Measurable data as the basis for commercial discussions.

Scalability of collaboration

A new carrier set up in one working day, without the need to install any software.

The results you can achieve

-70 per cent

processing time for transport documents

-50%

phone calls and emails in our day-to-day communication with hauliers

100 per cent

up-to-date vehicle and driver data

24/7

availability of the portal to transport operators across the entire network

The process

How does it work?

See what the workflow looks like.

1

Orders from the &UP® system are automatically sent to the Portal assigned to a specific carrier.
2

The carrier accepts the order, assigns a vehicle and a driver, and the system generates a full set of documents.
3

During the journey, the carrier reports the status and any incidents, whilst GPS data is fed into the system in real time.
4

Once a job has been completed, the portal compiles the documentation, handles complaints and forwards the data for settlement.