Control Room
Control Room
Source of order-fulfilment and exception-handling data
Reports
Data from the entire operation in a single view
&UP® Reports brings together operational and financial information from the platform’s other modules. Each team is granted access to data at the appropriate level of detail, ranging from day-to-day operational monitoring to an analysis of the organisation’s overall performance.
They have placed their trust in us
A shared view of operations across the entire organisation
- data from all modules of the platform
- views tailored to the user’s role
- current operational and financial indicators
- analysis of delivery, costs and quality
- reports for operational teams and the board of directors
- a single source of data for the whole organisation
Features
Key features of the module
Live operational dashboards
A view of key operational indicators updated in real time. Each role within the organisation has access to its own dashboard with the appropriate level of detail:
- Key performance indicators (KPIs) for changes – number of orders, on-time delivery, resource utilisation
- Performance indicators for dispatchers and carriers
- Monitoring of SLA risks during the operational day
- Comparative overviews of branches and service areas
Operational performance reports
Detailed operational performance reports covering the completion of journeys, delivery punctuality, the handling of exceptions and branch activity. The reports are available for any time period: day, week, month or year.
- Operation of services and routes (timeliness, statuses, anomalies)
- Delivery success rates by carrier and region
- Statistics on complaints, returns and failed deliveries
- Activities of branches and transhipment points
Financial and Cost Analysis
A comprehensive financial overview of operations includes the unit cost of delivery, customer profitability and the profitability of individual transport routes. Financial data is cross-referenced with operational data, which provides a better understanding of the reasons for deviations from the budget.
- Unit cost of the journey, route and delivery
- Profitability of customers and customer groups
- Comparative overviews of transport providers (rates, quality, punctuality)
- Analysis of additional costs (downtime, surcharges, adjustments)
On-demand reports and customisable summaries
A tool enabling authorised users to create their own reports without involving the IT team. The module allows data from various areas to be combined into a single report in line with business needs:
- Report wizard with a selection of metrics, filters and grouping options
- Saving report templates for reuse
- Scheduled email delivery of reports (daily, weekly, monthly)
- Access to the full history of operational data
Exporting data to external systems
The module’s open architecture allows data to be transferred to external analytics tools, BI systems and spreadsheets.
- Export to Excel, CSV, PDF
- Integration with BI systems (PowerBI, Tableau)
- Data synchronisation with ERP and financial and accounting systems
- Sharing data via the REST API for custom applications
Thematic maps and geographical analysis
Geographical visualisation of operational data, based on the &UP® platform’s GIS layer. It enables management to analyse operations from a spatial perspective, showing customer locations, the distribution of volumes and areas requiring attention.
- Heatmaps showing order density and market potential
- Pressure on operational areas on thematic maps
- Identification of bottlenecks and overloaded areas
- Analysis of the distribution network – journey times, service areas
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Benefits
Benefits of implementation
Decisions based on up-to-date data
Live dashboards replace the reports that used to be prepared manually once a week.
A shared business view for the whole organisation
The dispatcher, the manager and the board are all looking at the same data, each from their own perspective.
Transparency towards customers and partners
Data on service quality and punctuality are available to inform commercial discussions.
Open data for management accounting and the board of directors
Exporting to Excel and BI breaks down the barriers between operations and the finance department.
The results you can achieve
Real-time
access to operational KPIs rather than weekly reports
–60 per cent
the time taken to prepare management reports
100 per cent
data consistency across the platform’s modules
Full
operational data history for any period
The central analytics layer of the &UP® platform
The central analytics layer of the &UP® platform
The Reports module collects data from all the platform’s operational modules.
This enables it to analyse the entire supply chain within a single context, rather than the fragmented views seen by individual teams. This is what sets the &UP® platform apart from single-module solutions, where analytics for each area operate separately.
The process
How does it work?
See what the workflow looks like.
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1
Operational data is fed automatically into the module from the other modules of the &UP® platform in real time.
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2
Predefined dashboards and reports are available immediately upon implementation, with no configuration required.
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3
Authorised users create their own reports and templates in line with business needs.
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4
The data is exported to Excel, BI systems or ERP systems, or made available via an API.
