A single platform for managing CEP operations
&UP® supports the management of the courier process – from order acceptance, through scheduled transport and deliveries, to invoicing and the handling of cash-on-delivery (COD) payments.
They have placed their trust in us:
37 million
registered parcels per year
540 million
logistics operations per year
4.14 billion zloty
COD collections settled annually
2.10 million
financial transactions per year
Challenges facing the CEP sector
Dynamic fluctuations in volume
The volume of parcels fluctuates throughout the day, making it difficult to plan resources and manage operations consistently.
Pressure to ensure on-time deliveries
Rising customer expectations and stringent SLAs require a swift response to delays and exceptions.
The complexity of the operational network
Sorting centres, hubs, branches, couriers and carriers must operate as a single, synchronised process.
Settlements and cash-on-delivery (COD) services
A large number of transactions, downloads and settlements increases the risk of errors and prolongs operational work.
How &UP® supports the KEP operation
Receipt and processing of orders
Orders are fed into the system from various sources and are automatically prepared for further processing — taking into account operational requirements, location and resource availability.
Planning and optimising deliveries
The system plans routes and assigns orders to couriers based on location, current workload and time slots. Routes are dynamically updated throughout the working day.
Scheduled transport management
The platform supports the planning and execution of transport operations between sorting centres and branches. It takes into account timetables, volumes and fleet availability, ensuring the smooth running of operations between hubs.
Deliveries and OOH network operations
Couriers use a mobile app to make deliveries — both to individual addresses and to collection points, parcel lockers and the PUDO network.
Operation monitoring and exception management
The system provides full real-time visibility of operations — from line transport through to deliveries. It identifies delays and operational incidents, enabling a rapid response.
Automation of settlement and COD processing
Settlements with customers and carriers, as well as the processing of cash-on-delivery payments, are carried out automatically on the basis of actual operational data.
Key areas of the solution
Planning and optimisation
Route and area planning is based on up-to-date operational data and fluctuating parcel volumes.
Stable operation and better use of resources.
Operations management
The dispatcher works in a single environment with a complete overview of operations — covering scheduled transport and deliveries.
Stable operation and better use of resources.
Linear transport
Planning and carrying out transport operations between hubs and sorting centres based on timetables and actual volumes.
Stable operation and better use of resources.
Fieldwork
Delivery drivers carry out their deliveries using a mobile app that guides them throughout their working day.
Stable operation and better use of resources.
ETA Monitoring
The system monitors every order and identifies the risk of delays.
Stable operation and better use of resources.
Settlements and COD
Automated accounting and the management of cash flows based on operational data.
Stable operation and better use of resources.
How the solution works
Orders are entered into the system
Volume analysis and linear transport planning
Sorting and preparing parcels for delivery
Optimisation of routes and delivery schedules
Automatic allocation of orders to couriers
Deliveries in the field
Real-time monitoring of operations and exception handling
Handling cash-on-delivery (COD) collections and cash flows
Automatic conversion of data into accounts
Operations reporting and analysis
Business results
- Comprehensive support for operations within a single system
- Automation of accounting and processes
- Scalability at national level
Why Omecon?
A single platform that grows alongside your operations – you implement only what you need and scale up without changing the system.
A single platform for the entire operation
Planning, implementation and monitoring in a single, integrated environment.
Operational scalability
The system scales with volume without increasing in complexity.
Full control over the flow of parcels
Traceability from dispatch through to delivery and settlement.
Readiness for a dynamic CEP environment
Flexibility in operating under conditions of constant operational change.